Owners of older iPhones and iPads may want to double-check that update to iOS 9.3 for now, as reports that the process is bricking or rendering such devices unusable.
Apple paused the update process for such devices briefly until it fixed the issue, Apple-oriented site iMore reported. The report said the affected devices include the iPhone 5s and earlier, and iPad Air and earlier.
“Updating some iOS devices (iPhone 5s and earlier and iPad Air and earlier) to iOS 9.3 can require entering the Apple ID and password used to set up the device in order to complete the software update… In some cases, if customers do not recall their password, their device will remain in an inactivated state until they can recover or reset their password. For these older devices, we have temporarily pulled back the update and will release an updated version of iOS 9.3 in the next few days that does not require this step,” iMore quoted Apple as saying in a statement sent to it.
But another Apple-oriented site, 9to5mac, said Apple has released an updated patch with build number 13E236.
“Presumably, it’s the same build that was released to everyone earlier this week, just with the activation issues fixed,” it said.
It said the new build of iOS 9.3 for the iPad 2 is 13E236, compared to the earlier version 13E234.
As for owners of such devices who had run into the bricking issue, Apple provides a workaround on its website.
One workaround involves signing in to iCloud.com from a computer to get help remembering one’s Apple ID resetting the Apple ID password.
A second workaround involves using iTunes and activating the affected device from there.
Still another workaround involves signing in to iCloud.com to remove Activation Lock.
Thumbnail image from 9to5mac.com